Shipping policy
Shipping Policy
At Inkidz, we aim to process and dispatch all orders as quickly as possible.
Processing Times
All orders are processed within 1–3 business days (excluding weekends and bank holidays). During busy periods, processing times may be slightly longer.
UK Shipping
- Standard UK Delivery: 2–5 business days
- Shipping costs are calculated at checkout.
International Shipping
- Delivery times vary by destination but typically take 7–14 business days after dispatch.
- Shipping costs are calculated at checkout.
- Customers are responsible for any customs duties, taxes, or import fees that may apply in their country.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking information (where available).
Delays
While we do our best to ensure timely delivery, Inkidz is not responsible for delays caused by courier services, customs processing, weather conditions, or other circumstances beyond our control.
Incorrect Shipping Information
Please ensure all shipping details are entered correctly at checkout. Inkidz cannot be held responsible for orders delivered to an incorrect address provided by the customer.
Lost or Damaged Parcels
If your order arrives damaged or is lost in transit, please contact us at support@inkidz.co.uk within 14 days of the expected delivery date, and we will do our best to assist you.
Contact Us
If you have any questions about your order or our shipping policy, please contact us at:
Email: support@inkidz.co.uk